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Ensure 100% data backup and recovery by monitoring, ticketing, deploying, solving, and assisting multiple customers from a single MSP software platform.
Your Company! Your Management! Your Terms!
Organize and manage the technological needs of your company the way you want with the built-in MSP software. Control your client’s IT services promising 100% data security. Go digital and be your boss. Increase the efficiency of your business’ IT operations by storing, accessing, and sending data over the cloud. Ensuring simplicity and security MSP software allows you to manage and run your business operations remotely without being laid back behind the desk.
Solve Multiple Client Queries From One Hub
Each of your clients get a unique user portal to login and raise their queries. Working on multi-site help desk management technology, the software provides an add-on security measure to all of your clients. This ensures a smooth and safe workflow. Getting all your clients’ queries under one roof, easily browse through tickets raised, open/ closed tickets, and auto-assign a support agent for a faster solution.
Never keep your customers waiting by switching from one ticket to another with a single click over the dashboard. Prioritize your clients and the tickets based on the value and urgency it brings to your company.
Benefits At A Go:
Stay Updated With All Your Client Networks
Be the first to know about any changes made to your client’s network: like server going offline or a new software installed or the MSP software license expiring and so on. Immediately notify the client of the situation to minimize their loss.
Single Platform Multiple Roles
Automate your workflow and free yourself of the complexities of manually keeping records of individual client networks. Go digital and not only handle all your clients but also all of their IT operations from a single platform.
Minimum Efforts, Maximum Ticket Resolving
Create, manage, assign, and resolve maximum tickets in minimum time with the custom-built software by WordSys Information Technology. Coming with a bundle of IT tools, intelligence, and professional expertise makes them one of the best IT service providers in India. Combining the latest technologies with individual client requirements, they bring the most simplified software and other IT products to take your business to the next level.
Without having to worry about the features or performance, invest freely in an MSP software to go round the clock with cyber-security management.