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MSP Software

Ensure 100% data backup and recovery by monitoring, ticketing, deploying, solving, and assisting multiple customers from a single MSP software platform.

Your Company! Your Management! Your Terms!

Organize and manage the technological needs of your company the way you want with the built-in MSP software. Control your client’s IT services promising 100% data security. Go digital and be your boss. Increase the efficiency of your business’ IT operations by storing, accessing, and sending data over the cloud. Ensuring simplicity and security MSP software allows you to manage and run your business operations remotely without being laid back behind the desk.

Solve Multiple Client Queries From One Hub

Each of your clients get a unique user portal to login and raise their queries. Working on multi-site help desk management technology, the software provides an add-on security measure to all of your clients. This ensures a smooth and safe workflow. Getting all your clients’ queries under one roof, easily browse through tickets raised, open/ closed tickets, and auto-assign a support agent for a faster solution.

Never keep your customers waiting by switching from one ticket to another with a single click over the dashboard. Prioritize your clients and the tickets based on the value and urgency it brings to your company.

Benefits At A Go:

  1. Easy-to-use mobile-responsive interface
  2. Optimized information technology services
  3. Cloud-based to be used from anywhere and everywhere
  4. Data security and authenticity to eliminate any unauthorized access
  5. Individual unique portals to avoid complexities
  6. Instant query raised alerts and immediate solution in no-time
  7. Auto-generated reports on customer’s networks and activities
  8. Multi-site help desk management to tackle all clients from one console

Stay Updated With All Your Client Networks

Be the first to know about any changes made to your client’s network: like server going offline or a new software installed or the MSP software license expiring and so on. Immediately notify the client of the situation to minimize their loss.

Single Platform Multiple Roles

Automate your workflow and free yourself of the complexities of manually keeping records of individual client networks. Go digital and not only handle all your clients but also all of their IT operations from a single platform.

  • End-to-end IT management
  • Third-party integrations
  • Seamless payments
  • Data security
  • Ticket generation
  • Auto-assign tickets
  • Automated backups
  • Complete data recovery

Minimum Efforts, Maximum Ticket Resolving

Create, manage, assign, and resolve maximum tickets in minimum time with the custom-built software by WordSys Information Technology. Coming with a bundle of IT tools, intelligence, and professional expertise makes them one of the best IT service providers in India. Combining the latest technologies with individual client requirements, they bring the most simplified software and other IT products to take your business to the next level.

Without having to worry about the features or performance, invest freely in an MSP software to go round the clock with cyber-security management.

Focus on what is important!

All you got to do is enter the client details in the respective category and leave the rest on the software. Analyzing individual client details like the number of services availed, amount received, and business generated it provides a real-time insight of all clients. Segregating clients into different categories based on business, it helps you focus on the important customers.

Clients Reviews

A GREAT BUSINESS APP IS
THE GATEWAY TO YOUR SUCCESS

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