Instaresponse is the customer service chatbot system that we developed for our clients. We made sure that it included all the features that would grab a customer's attention and retain it throughout the conversation. Among many others, Instaresponse consisted of the element of replying to queries 24/7. It could tailor answers for specific customers after it has collected sufficient data. It provided the client with insights so that he could understand how the chatbot is enriching itself. Instaresponse was able to learn from the customers' responses constantly and, in turn, respond to them instantly without wasting their time.