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VoIP Softphone

Using a VoIP softphone, you can make long-distance or international calls without spending much. Read this article to know more in this regard.

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Making Calls Has Never Been Such Less Troublesome

A VoIP or Voice over Internet Protocol softphone refers to a program, which can be installed and operated from a computer. Using an advanced VoIP softphone, you can make calls directly from your computer. All you need is just a VoIP solution. Skype, Google Talk, iChat, etc. are some of the most widely popular VoIP solutions available in the market today. Apart from these services, the market has many other solutions to offer, as well.

Get to Know a VoIP Softphone a Little Better

One of the best things about a VoIP softphone is that it can be accessed directly from a computer. No matter where you are, if you have an access to a fully-functioning computer, you can reap the benefits of a VoIP softphone. There are both free and paid Voice over Internet Protocol softphones are available in the market today. There are some organizations, which often provide their proprietary VoIP softphones, which are configured to work on different services including Counterpath, Cisco, and the likes.

The Voice over Internet Protocol softphones are designed in such a way, that they can work like the traditional phone handsets. Sometimes, you may need to pick a layout to show your contacts for streamlining the process of making calls. You can either use your keyboard’s number pad or click on the interface’s buttons to dial a contact number. Always remember that a VoIP softphone is just a program of a computer. Hence, you may require speakers, microphones or internal microphones to make the necessary calls.

Essential Features of a VoIP Softphone

Some of the most essential features of a VoIP softphone are the followings –

  • Call conferencing
  • Call forwarding
  • Hold capabilities
  • Voicemail
  • Call transferring
  • Greeting capabilities
  • Echo cancellation for enhancing sound quality
  • IM, video and text capabilities
  • Address book or contact list

The VoIP softphones use a lot less energy than of a traditional phone. This not only saves time but also spells benefits for the environment.

 

The Benefits of VoIP Softphone

 

The major benefits of using a VoIP softphone are the followings –

 

  • Using a VoIP softphone, the beginners can make cost-free computer-to-computer and computer-to-phone calls with ease

 

  • The tourists can avoid paying hefty bills on their phones with the help of an affordable VoIP softphone

 

  • By registering a VoIP softphone in their PBX systems, the telecommuters can enjoy different call features available at their workplaces while they are traveling

 

  • The growing businesses and call-centre staff can bring down their costs by combining a VoIP solution along with a VoIP softphone. This also cuts down on the needs of maintaining or purchasing a desk phone

 

  • The rates of making long-distance and international calls automatically come down when you use a VoIP softphone

 

To Conclude

There are plenty of benefits of using a VoIP softphone. Being one of the leading IT and software development companies in India, Wordsys Tech ensures to provide you with the right Voice over Internet Protocol softphone without exceeding your budget.

 

Focus on what is important!

All you got to do is enter the client details in the respective category and leave the rest on the software. Analyzing individual client details like the number of services availed, amount received, and business generated it provides a real-time insight of all clients. Segregating clients into different categories based on business, it helps you focus on the important customers.

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